A vehicle down is a business at a standstill. Every minute of downtime means lost revenue, scheduling chaos, and a driver in a vulnerable situation. You need more than a solution—you need the right solution, right now.
At National Towing And Recovery, we are experts in turning roadside crises into resolved situations. Handling over 20,000 roadside events every month, we have the experience, network, and technology to manage any breakdown with unmatched speed and professionalism. Our goal is simple: get your vehicle and driver safely back on the road with minimal disruption to your operations.
Breakdowns don’t follow a 9-to-5 schedule. Our North American command center is staffed 24/7/365 with live logistics experts. The moment your call comes in, we begin the triage and dispatch process, ensuring a real person is managing your emergency, day or night.
With access to over 65,000 trusted and vetted service providers, we have the country’s roads covered. We dispatch the right local professional with the right equipment, whether you need a skilled mobile mechanic for an on-site fix or a heavy-duty wrecker for a complex recovery.
Our first priority is to resolve the issue without a tow. We dispatch experienced technicians who can accurately diagnose the problem on-site. From engine trouble to tire issues, our network is equipped to handle a wide range of mobile repairs, saving you time and money.
Clarity is critical. Every service event is meticulously documented using the Vehicle Maintenance Reporting Standard (VMRS). This provides you with clear, consistent, and data-rich service records for accurate tracking, performance analysis, and better long-term fleet management.
Our network is equipped to handle any situation your fleet may encounter. Our comprehensive roadside solutions include:
Heavy-Duty Towing & Recovery: Safe and efficient towing for all commercial vehicles, including tractor-trailers, box trucks, and buses.
Mobile Mechanic Services: On-site diagnostics and repair for a wide range of mechanical and electrical issues.
Commercial Tire Services: Fast mobile tire repair and replacement to get your vehicle rolling again.
Jump Starts & Battery Service: Reliable solutions for dead batteries and starting issues.
Emergency Fuel & Fluid Delivery: Fuel, oil, or coolant delivery to get your driver to the next service station.
Lockout Services: Quick and damage-free assistance to get your driver back inside the cab.
From the initial call to job completion, our process is designed for speed, communication, and transparency.
Your driver contacts our 24/7 command center. Our expert team gathers critical details about the incident and vehicle, and immediately begins to identify the optimal solution.
Using the incident data, we dispatch the closest, most qualified service provider. You and your driver receive real-time updates and ETA tracking for complete visibility.
An experienced technician arrives on-site, assesses the situation, and performs the necessary repairs. Our goal is to achieve a safe and effective on-site fix whenever possible to minimize downtime.
Once the service is complete, we provide a detailed VMRS-coded report of all work performed. The event is logged in our system for accurate tracking and seamless, consolidated invoicing.
Reliable, Responsive, and Ready When You Need Us. We are committed to keeping your fleet running with unmatched service and support tailored to your operational needs.
Always On, Always Ready: 24/7/365 Support Our U.S.-based command center is staffed around the clock, every day of the year, ensuring a live expert is always available to manage your service requests.
True Coast-to-Coast Coverage Access our elite, credentialed network of over 65,000 service providers. No matter where your assets are, from major highways to remote job sites, we have you covered.
Tailored Fleet Programs Your fleet is unique. We don’t offer one-size-fits-all solutions. We work with you to build a customized maintenance and emergency response program that fits your vehicles, routes, and budget.
Data-Driven Performance Optimization Leverage the power of your fleet’s data. We provide actionable insights that help you optimize routes, reduce fuel consumption, and make smarter, more cost-effective maintenance decisions.
Need Immediate Assistance? Call Our 24/7 Command Center: (855) 669-1800
Our top priority is rapid response. With a network of over 65,000 providers, we dispatch the closest qualified professional immediately. While ETAs vary by location and conditions, our dispatch system is optimized to ensure the fastest possible response time.
If the issue is too complex for a roadside repair, the responding technician will coordinate with our dispatch team to arrange a tow to a qualified repair facility. We can tow to a location of your choice or recommend a trusted shop within our network.
Communication is key. Our system provides automated real-time status updates and ETA tracking. Additionally, our 24/7 command center is always available to provide a live update on the status of your service event.
Yes. Our heavy-duty provider network specializes in complex and challenging recovery situations. We can dispatch certified recovery specialists with the appropriate equipment to handle rollovers, winch-outs, and other major incidents safely and efficiently.
Be prepared for anything the road throws at you. Partner with National Towing And Recovery for the peace of mind that comes with having America’s premier roadside assistance network on your side.
Or Call Us Directly To Speak With a Fleet Specialist: (855) 669-1800
6715 W Camelback Rd
Phoenix, AZ 85033
(855) 669-1800
3527 W McKinley St
Phoenix, AZ 85033
(855) 669-1800
1602 N 57th Dr
Phoenix, AZ 85035
(855) 669-1800
7427 W Thomas Rd
Phoenix, AZ 85033
(855) 669-1800
2775 South 75th Avenue
Phoenix, AZ 85043
(855) 669-1800
4801 Norton Healthcare Blvd
Louisville, KY 40241
(855) 669-1800
4008 Dixie Hwy
Louisville, KY 40216
(855) 669-1800
601 Winkler Ave
Louisville, KY 40208
(855) 669-1800
10501 Watterson Trail
Louisville, KY 40299
(855) 669-1800
250 E Liberty St
Louisville, KY 40202
(855) 669-1800
13706 W Bell Rd suite c 20
Surprise, AZ 85374
(855) 669-1800
4318 W Bethany Home Rd
Glendale, AZ 85301
(855) 669-1800
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