Terms and Conditions
Welcome to National Towing & Recovery. These Terms and Conditions govern your use of our website, www.nationaltowingrecovery.com, and the services we provide. By accessing our site or requesting our services, you agree to be bound by the following terms.
1. Services Provided
National Towing & Recovery provides fleet management, towing, and roadside assistance. We reserve the right to refuse service to anyone for any reason at any time.
2. User Responsibilities
By using our services, you represent that:
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You are the owner of the vehicle or have the legal authority to authorize towing/service.
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You will provide accurate location and contact information.
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You will ensure a safe environment for our technicians to perform their work.
3. Payment and Fees
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Pricing: Rates for services are provided at the time of the request and may vary based on distance, vehicle type, and complexity of the recovery.
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Payment: Payment is due upon completion of the service unless prior billing arrangements have been made for fleet accounts.
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Cancellations: If you cancel a service request after a technician has been dispatched, a “Gone on Arrival” (GOA) or dispatch fee may apply.
4. SMS and Communication
By providing your phone number, you agree to receive SMS notifications and calls regarding your service status.
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Message and data rates may apply.
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You may opt-out of promotional messages at any time by texting STOP.
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Opting out of service-related messages may affect our ability to provide real-time updates on your technician’s arrival.
5. Limitation of Liability
National Towing & Recovery strives to provide safe and efficient service. However:
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We are not responsible for pre-existing damage to vehicles.
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We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
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Liability for any damage occurring during the towing process is limited to the extent of our insurance coverage and as permitted by law.
6. Intellectual Property
All content on this website, including text, logos, and images, is the property of National Towing & Recovery and is protected by copyright laws. You may not use our branding without express written permission.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please reach out:
National Towing & Recovery Email: williams@nationalroadsideservices.com
Phone: 1 (480) 856-6466